Responsible Gaming Policy

Lords Exchange India is committed to providing a safe and responsible online gaming environment. We encourage users to treat betting and gaming as entertainment, not as a source of income.

1. Age Restriction

  • Only users aged 18 years or older are permitted to register and use the platform.
  • Age verification is mandatory through KYC documents such as PAN, Aadhaar, Passport, or Driving License.

2. Setting Limits

  • Users can set deposit limits to control the amount of money added to their accounts daily, weekly, or monthly.
  • Loss limits can be defined to prevent excessive losses over a given period.
  • Limits can be adjusted or removed at the user’s discretion, with temporary self-exclusion available for safer play.

3. Session Reminders

  • Lords Exchange provides session notifications to help users track how long they have been playing.
  • Regular reminders encourage healthy gaming habits and prevent prolonged gambling sessions.

4. Self-Exclusion Options

  • Users can temporarily suspend their accounts or choose permanent self-exclusion if they feel the need to take a break.
  • During self-exclusion, all access to betting, promotions, and account functionality is restricted.

5. Access to Support and Advice

  • Lords Exchange provides links to trusted organizations such as BeGambleAware.org for guidance and assistance.
  • Our 24/7 support team is available to address any concerns related to responsible gaming.

6. Recognizing Problem Gambling

  • Users are encouraged to monitor their gaming habits. Signs of problem gambling include chasing losses, prolonged gaming, and emotional distress.
  • Immediate action such as setting stricter limits or self-exclusion is recommended if these behaviors occur.

7. Educational Resources

  • Start with a demo ID.
  • Never bet more than you can afford.
  • Focus on familiar games first.
  • Use bonuses wisely.
  • Set personal limits and take breaks.

8. Compliance with Indian Regulations

  • Lords Exchange ensures that responsible gaming measures comply with Indian laws and state-level regulations.
  • All tools and policies are designed to protect minors and vulnerable users.

9. Contact for Assistance

  • If you or someone you know needs help with gaming behavior, email: support@lordsexchange.in