Legal & Compliance Package
1. Privacy Policy
- Purpose: Data protection, Google trust signal.
- We collect only essential info: Name, Email, Phone, Payment Details.
- All data is securely stored using advanced encryption protocols.
- Users can request deletion or modification of their personal data anytime.
- Data is never shared with third parties without consent, except as required by law.
- Cookies are used to improve site performance and user experience.
2. Terms & Conditions
- Purpose: Rules & legal agreement.
- Data is not shared with third parties except for legal compliance or payment processing purposes.
Data Security
- All data is encrypted using SSL and advanced encryption protocols.
- Access is restricted to authorized personnel only.
- 24/7 monitoring ensures protection against unauthorized access.
Contact
- Official Email: support@lordsexchangesid.com
Terms & Conditions
These Terms & Conditions govern the use of our platform. By registering, users agree to comply with these rules.
Eligibility
- Users must be 18 years or older.
- Users must provide accurate information during registration.
Account Responsibility
- Users are responsible for maintaining confidential login credentials.
- Unauthorized access due to negligence may lead to account suspension.
Transactions & Payments
- All deposits, withdrawals, and bonuses are subject to the stated conditions.
- Users are responsible for complying with applicable tax laws regarding winnings.
Fair Play
- Games are conducted with certified RNG systems to ensure fairness.
- Cheating, fraud, or multiple accounts may result in permanent bans.
Limitation of Liability
- The platform is not responsible for losses due to technical failures, delays, or internet issues.
Responsible Gaming Policy
Age Restrictions
- Only users aged 18+ are allowed to participate in gaming activities.
- Age verification may be conducted to ensure compliance.
Responsible Play
- Users are encouraged to set deposit and wagering limits.
- Gaming should be treated as entertainment, not income.
Self-Exclusion & Support
- Self-exclusion options are available from 7 days to permanent suspension.
- Users can access support for gaming-related issues via the official email.
Grievance Redressal Policy
- We are committed to resolving user complaints effectively and promptly.
Reporting Issues
- Users can submit grievances related to deposits, withdrawals, or game issues.
- All complaints must be directed to the official email: support@lordsexchangesid.com
Resolution Process
- Acknowledgment of complaints occurs within 24 hours.
- Resolution is provided within 7 business days, depending on the issue complexity.
Escalation
- Unresolved complaints can be escalated to the platform’s compliance team for further review.
18+ Disclaimer
Age Requirement
- All users must be at least 18 years old to access or use the platform.
Legal Compliance
- Users are responsible for complying with local laws regarding online gaming and betting.
Health & Safety
- Gaming should be conducted responsibly. Do not exceed personal limits.
- Users are advised to take breaks and maintain a healthy gaming routine.
Security & Compliance Highlights
Data Security
- SSL encryption, two-factor authentication, and 24/7 monitoring are implemented to safeguard user data.
Fair Play
- Random Number Generator (RNG) technology ensures unbiased and fair game outcomes.
Payment Security
- Supports UPI, Net Banking, Debit/Credit Cards, and verified wallets.
- Withdrawals are processed securely and promptly.